Fair questions
How can you price a fence without seeing it?
We are not guessing. The form asks the four things that actually move the number — length, height, ground and access — and the engine prices the real posts, rails and boards for that spec at today’s merchant costs, then adds labour at our measured rate. That gets us within a few percent, which is why we quote a range.
Is the range the final price?
It is subject to a free 20-minute survey, and we book that within 24 hours of sending your quote. In the vast majority of jobs the fixed price lands inside the range you were emailed. If we find something genuinely unexpected — a buried wall, services, ground far harder than described — we show you the cost before touching it.
Do you take the old fence away?
Yes, if you tick it. Dismantling, loading out and tip fees are itemised separately so you can see exactly what that part costs.
How long does a job take?
A typical 30m closeboard run is three days for the two of us. Your quote email tells you how long we have allowed, and you get a start date and a finish date in writing. Worth saying plainly: we price the job, not the day. If it takes us a day longer than we thought, that is our problem — the number you agreed is the number you pay.
Concrete or timber posts?
Concrete as standard for closeboard and panel work — timber rots at ground level and that is where fences fail. Timber posts where the look matters, always pressure-treated and set clear of standing water.
Deposit?
Nothing up front. We invoice for materials the day we start and the balance on completion.
Do you do the neighbour’s side too?
Often the tidiest answer is a shared job. Get them to run the quote form as well and mention each other in the notes — we will price the whole boundary as one visit, which is cheaper for both of you.